Add a cancellation reason for an appointment

Here is how you can add a cancellation reason for an appointment:

  1. Click on the appointment you want to cancel
  2. Click on Cancel this appointment

A cancellation confirmation window will appear

3. Select a Cancellation Reason in the drop-down menu

4. You can write Details concerning the reason for cancellation

5. Then, click on Cancel this appointment


Your clients will also be able to provide you with a cancellation reason thanks to the link they receive with their notification email. If they cancel their appointment, they can even give you a reason. If so, the reason will added to the canceled appointment, under Notes tab:

Now, you’ll know why ahead of time, and without having to do the work.

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