Cancel or change an appointment with my professional
There are 3 ways to cancel an appointment with your professional:
- Directly from the booking window
- Click on Cancel Appointment in a notification/reminder message sent in your mailbox
- By using your GOrendezvous account
1) Directly from the booking window
- Click on I'm a returning client
- Enter your first name
- Enter your last name
- Enter your email address
- Click on Continue
- Click on View my scheduled appointments
- Do you know your password?
|A) If yes, click on I know my password||B) If no, click on Send me an access link by email|
8. You will see the list of your next appointments. If your professional allows to cancel online, you will see a blue button Cancel appointment.
9. Click on Yes to confirm that you really want to cancel your appointment.
2. Click on Cancel Appointment in a notification/reminder message sent in your mailbox
3. By using your GOrendezvous account:
- Go to GOrendezvous connexion page : www.gorendezvous.com/signin
- Enter your email address and password in the provided fields and click on GO
Click here to get instructions if you do not know your password
- In your calendar, click on the trash can icon in the bottom right corner of your appointment
*If you do not see the cancellation button or the trash can icon, it is because your professional does not allow to cancel appointment online.