Generate the cancellation or follow-ups list
You can easily find all your cancellations or clients to follow-up with. Here is how:
1. On your schedule, click on the Printer logo
2. Click on Print Clients Follow-Ups.
A new page appears.
CANCELLATIONS
- Click on Cancellations
- Select the desired dates
- Choose the cancellation's Reason (you can also choose not to pick any reason by clicking on Any Cancellation Reason)
- Click on Search
- Click on Print or Export, as you wish.
FOLLOW-UPS
- Click on Follow-ups
- Choose a time at the question "Find clients whose last appointment was more than"
- Choose a time at question "Ignore clients whose last appointment was more than"
- Click on Search*
- You can chose to print, export or close the report window**
*The dates entered take into account the date on which the report is generated, ie: if you select 15 months for the question "Ignore clients who have not had an appointment since", then it will be 15 months. last months from today's date.
**The result displayed on the screen does not represent that of the report. As there is a maximum of data that can be displayed on the screen (50), you will obtain a more exhaustive list by exporting everything as an Excel file.