Send a satisfaction survey after appointments

To send a survey to your clients after their appointments, perform the following steps:

  1. Click on Account Settings 
  2. Click on Communications 
  3. Click on Surveys
  4. Click "Yes" on the option "Send automatically after an appointment"
  5. Copy paste the link to your default survey
  6. You can also select whether you would like the survey to be sent just once or if you would like it to be sent after every appointment by configuring the "Send survey one time only per client" parameter
  7. It is also possible to customize the survey depending on the services. To do so, you need to paste the link next to the name of the service

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